Collaboration
Let our team help you to improve your digital employee experience by working with the latest collaboration and workspace technologies
"We engaged with CNNECT to design a strategy and execute against it. They did really successfully, moved us to Azure, using landing zones and infrastructure as code. They were super-impressive in the way in which they approached it."
Gervais Carlton-Blake, CIO LOD Group
Unified Communications
We work with organisations to identify, shortlist and select market-leading vendors for upcoming unified communications projects. Our team assists in instantly comparing and filtering multiple suppliers while significantly reducing overall time and effort spent on designing requirements and delivering outcomes.
Contact Centre
The contact centre landscape is evolving fast. Cloud solutions are becoming the norm. Organisations want the promised extra flexibility, but aren’t sure of the best approach. Our team works with you to understand your requirements, and guide you towards the right set of vendors, technologies and expertise to help you find the right path.
Our work includes both requirements capture, process mapping and business case development, alongside vendor selection and implementation support.
AI in Customer Service
As part of our focus on AI-powered technology solutions, customer service use cases are at the heart of the first wave of productivity driven by enterprises who adopt AI. It’s more than just chatbots. By utilising self-service, agent-assist and knowledge powered by AI language models, we help organisations to either start or continue using data and AI to provide the best customer experience possible.
Our AI Assessment is a great starting point for anyone looking to start their journey.
What our clients say
I have always found CNNECT highly responsive and capable – during an incident they are on-hand with a team of technical experts who are experienced in working under the pressure and ambiguity that comes in these scenarios. We continue to engage their team for support.
Chris Ormond
LEAD INCIDENT RESPONSE MANAGER
We engaged with CNNECT to design a strategy and execute against it. They did really successfully, moved us to Azure, using landing zones and infrastructure as code. They were super-impressive in the way in which they approached it.
Gervais Blake
CIO LOD GROUP
The area that keeps us awake at night is cyber security and the team at CNNECT helped us do a robust review of our policies and to implement the most relevant improvements.
Ross Lane
PARTNER MERCER & HOLE
Our user experience across the organisation has improved dramatically since we engaged with the Highgate and CNNECT teams. They were great to deal with and delivered against all expectations set out at the start of the project.
Imran Araf
IT MANAGER
Ready to get started?
Whether you’re ready to start a technology transformational project, reduce costs, leverage strategic IT leadership, or just have some questions, let’s have a conversation.